NORMAN PSYCHIATRY
Joseph M. Ripperger, MD, Amy M. Boggs, APRN, & Associates
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Financial Policies

To ensure that we provide you with the best possible care, we need your clear understanding regarding our financial policies. To assist you with questions regarding patient and insurance responsibilities for services rendered, our financial policies are described below:

  1. A copy of your insurance card is required before your visit. If you do not have insurance, or do not have a current insurance card, please call the office before your appointment. If you do not call beforehand, or arrive without insurance, payment, or an insurance card, the full amount of your session will be due at the time of your appointment. There is also a chance you might have to re-schedule your appointment.

  2. We bill your insurance as a courtesy. If insurance has not paid within 90 days, we reserve the right to request payment in full for services from you, and then let you collect the insurance funds that are due.  

  3. It is your responsibility to call your insurance company to determine if/how we participate with your plan. Not doing so could result in all costs acquired becoming your responsibility if it turns out that we are out-of-network with your plan.  

  4. Your insurance co-pay (if applicable to your plan) and/or unmet deductible will be collected at the time of service. Please note that this is required by your insurance company. We are required to collect your co-pay at the time of service.  

  5. If you do not know if you have co-pay, or are uncertain of the amount, please call your insurance company before you arrive for your appointment. A phone number is located on your insurance card. Our office is considered a “specialist” office, which may affect the amount of your co-pay.  

  6. If your plan requires pre-authorization, it is your responsibility to contact your primary care physician for this prior to your appointment. If you are uncertain if a pre-authorization is needed, please contact your insurance company. Not doing so may result in your insurance company rejecting the claim, and all costs incurred will become your responsibility.  

  7. It is your responsibility to be aware of your insurance policy guidelines, regulations, and payment policies, as some services we offer may not be a covered in-network benefit under your specific plan. Please be aware that our office has no control over what your insurance company may or may not cover.  

  8. Co-payments, deductibles, co-insurance, etc, are costs that originate from your insurance company. It is important that you recognize insurance is a legal contract between you and your insurance company.  

  9. You are ultimately responsible for all charges incurred at our office for your care.  

  10. Please note that insurance companies do not pay for missed appointments. We reserve the right to charge for all missed appointments or cancellations without 24 hour’s notice. This charge is at the discretion of your provider, but could be as high as the full amount of the missed visit. You will be responsible for this charge. 

  11. Be vigilant about paying your balance. Accounts not settled within 90 days may be considered for further collection action.

  12. We accept personal checks, money orders, debit, Visa, and MasterCard. You will be responsible for all charges of checks returned for insufficient funds.




Intro
|
Location
|
Our Mission
|
Our Providers
|
New Patients
|
FAQ's
|
SUBOXONE ®
|
Genomind ®
|
Financial Policies
|
Contact Us
|
Resources